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Position Description

Serves patrons by providing information to help food and beverage selections; presenting ordered choices; maintaining dining ambiance.
Prepares room for dining by clothing tables and setting decorations, condiments, candles, napkins, service plates and utensils.
Protects establishment and patrons by adhering to sanitation, safety and alcohol beverage control policies
Helps patrons select food and beverages by presenting menu, offering cocktails and aperitifs; suggesting courses, explaining the chef's specialties; identifying appropriate wines; answering food preparation questions
Transmits orders to bar and kitchen by recording patrons choices, identifying patrons' special dietary needs and special requests
keeps kitchen staff informed by noting timing of meal progression
Serves orders by picking up and delivering patrons' choices from bar and kitchen; delivering accompaniments and condiments from service bars
Responds to additional patron requirements by inquiring of needs, observing dining process
Maintains table setting by removing courses as completed; replenishing utensils, refilling water glasses, being alert to patron spills or other special needs
Concludes dining experience by acknowledging choice of restaurant; inviting patrons to return
Obtains revenues by totaling charges; issuing bill; accepting payment; delivering bill and payment to host person; returning change or credit card and signature slip to patrons
Contributes to team effort by accomplishing related results as needed

Server Skills and Qualifications:
General Math Skills, Verbal Communication, Customer Service, Resolving Conflict, Teamwork, Persistence, Energy Level, Selling to Customer Needs, Thoroughness, Professionalism, Client Relationships