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Position Description

Parts & Service Manager
Key Skills and Qualifications
• Multitasking – Ability to succeed while handling multiple tasks and responsibilities
• Making Decisions and Solving Problems – Analyzing information and evaluating
results to choose the best solution and solve problems
• Scheduling Work and Activities – Scheduling service and repair work and
deliveries
• Resolving Conflicts and Negotiating with Others – Handling complaints, settling
disputes, and resolving grievances and conflicts, or otherwise negotiating with
others
• Developing Objectives and Strategies – Establishing long-range objectives and
specifying the strategies and actions to achieve them; Demonstrated success as
an organizational change agent; Demonstrated ability to drive operational
excellence
• Highly Relational with Outstanding Verbal Communication Skills and Cultural
Competencies – Creating culturally relevant conversations that build trusting
relationships with customers and co-workers
• Understanding profit margins; ability to manage and
sort through multiple sets of numbers; attention to detail
• Strong Technical Aptitude including Computers – Keeping up-to-date technically
and applying new knowledge to your job; Using computers and computer
systems
• Team Player – Working with and getting co-workers to work together to
accomplish tasks
• Ability to work a flexible schedule including weekends
Parts Manager Overview
Duties performed include monitoring purchasing trends, managing inventory and
reordering parts as needed. At all times, they must ensure that inventory is sufficiently
stocked to meet customer needs and encourage sales.
Previous parts experience is necessary and experience in the off road industry is a plus.
Customer service, organizational and communication skills are a must. Excellent
product knowledge, good administrative skills and inventory management experience
are equally important along with good sales and customer service skills.