Counter Sales

Russell Do It Center, 7986 U.S. Highway 231 N, Wetumpka, AL 36092

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Position Description

Position Description
Assist with customer sales and outside representatives by providing product and/or customer sales information
Provide quotes and product dimension information, both in person and over the phone.
Handle special orders and advanced pricing

Major responsibilities: (Primary accountability for specific functions and result)
Respond to customer inquires regarding product selection, placement of orders, requests for prices
and quotations, complaints and scheduling of deliveries and installations, and providing customer follow-ups.
Initiate telephone calls to customers to generate sales.
Coordinate purchase and delivery of special products.
Obtain information on pricing specifications, uses and availability
Code an input customer orders, pricing information and additional data into the computer system
Creates sales tickets
Maintains stock levels on the sales floor and in the stockroom
Operate and balance cash register daily
Research credits, returns, and late payments as needed
Work with outside sales representatives to ensure customer satisfaction
Other duties as assigned by Location Management
Minimum education required: High School Diploma or GED
Minimum experience required - 2 year in building material industry with basic knowledge of product and application
Special Skills required: Ability to operate computer, calculator and cash register. Knowledge of building supplies, applications, related equipment, and/or construction industry. Good interpersonal and customer relations skills and excellent oral and written communications skills. Should be familiar with inventory and inventory control.